Privacy Policy

LamDrift ("we", "us", "our") provides software development services. This notice describes information handled through this website and its project enquiry form. Data handled within a client's application is outside this website notice and should be addressed in the arrangements for that service.

Privacy and grievance contact

For questions about your website enquiry, requests concerning your information, or privacy complaints, write to the LamDrift privacy contact at admin@lamdrift.com. We aim to acknowledge requests within 7 days and resolve them within 30 days. If a request needs more time, we will explain why and provide an expected response date, subject to any shorter applicable legal deadline. Please describe your request without sending passwords, identity documents, or other sensitive information unless a suitable verification method has been agreed.

Information you provide

The contact form asks for your name, email address, service of interest, and project description. You may also provide your phone or WhatsApp number, company, country, indicative budget, and preferred timeline. The form records your consent to being contacted about the enquiry.

Please include only information needed to explain your project. Do not include account credentials, payment card details, health records, or personal data about other people that is unnecessary for the enquiry. The website is intended for business enquiries, not for children to submit personal information.

Technical information

When you submit an enquiry, the application stores the submission time, the source page URL, browser information supplied in the request, and a hashed value derived from the connecting IP address. The hash is an identifier, not a guarantee of anonymity. The enquiry record does not store the original IP address in that field.

Requests to a website and its supporting services also expose network information, including an IP address, to the servers receiving them. Hosting and delivery providers may keep their own request logs. This website application does not itself derive your approximate location from your IP address.

How your enquiry is used

The information you submit is stored so that the team can review your request, respond, discuss the proposed work, and manage the enquiry. Submission records also include an internal status, such as new, reviewing, replied, or closed.

The contact form requires your agreement to being contacted about the enquiry. Submitting it does not subscribe you to a newsletter. You can ask us to stop follow-up contact by emailing admin@lamdrift.com. A request to stop contact is separate from a request to delete stored information.

Storage and service providers

Enquiries are stored in the website database and can be accessed through the authenticated administration system by users with the relevant permissions. The application also generates an internal notification containing the sender's name, email, selected service, and project description; delivery depends on the configured email service.

Hosting and email services may therefore process enquiry information. This website also loads interface libraries from jsDelivr, which receives requests from your browser, including network and browser information. Those requests occur when the files are loaded, even if you do not submit the contact form. See jsDelivr's privacy policy for information about that provider.

The locations where information is processed depend on the hosting, email, and delivery providers used. Contact admin@lamdrift.com for information about the arrangements relevant to your enquiry.

Retention and deletion

Closed enquiries are scheduled for deletion from the website database 24 months after closure, with a daily deletion check. Reopening an enquiry cancels that deletion date; a later closure starts a new 24-month period. Open enquiries are retained while follow-up remains active and should be closed when no longer needed.

A documented legal retention hold may delay deletion only for as long as the recorded obligation requires. Routine database backups rotate after 7 days; deletion from the active database does not immediately remove backup copies. Separately held correspondence or contractual records are handled for their applicable purpose and legal retention requirements. Contact us to request deletion of those records too.

You can ask about retention or request deletion by contacting admin@lamdrift.com. Any response needs to account for the records held, the purpose for keeping them, and applicable legal requirements. This notice does not promise deletion of every copy immediately upon request.

Cookies and analytics

The website uses a security token cookie to help protect forms and session cookies where needed for administration and submission rate limiting. Blocking those cookies can prevent forms or sign-in from working correctly.

Google Analytics is not enabled in the configuration reviewed for this notice. This website has no newsletter sign-up or advertising tracker in its current templates. If analytics or other tracking is introduced, this notice and the applicable choices should be updated before that collection begins.

Security

The application uses authenticated administration, permission checks, form validation, and protection against cross-site request forgery. Hosting security, transport encryption, backups, and access management also depend on how the website is deployed and operated. No website or transmission method can guarantee complete security.

Requests and complaints

Contact admin@lamdrift.com to request access to, correction of, or deletion of information associated with your enquiry, or to withdraw permission for further enquiry-related contact. We may need to verify that a request relates to your information before disclosing or changing it.

The rights and response requirements that apply depend on the relevant law and circumstances. You may also have the right to raise a concern with the competent data protection authority. Nothing in this notice limits rights available under applicable law.

Updates

The last-updated date above identifies the latest revision of this notice. Review this page for changes when using the website or submitting a new enquiry.

AI chat assistant

The optional chat assistant uses Google Gemini to answer questions. When you send a message, we send its text, up to three recent question-and-answer exchanges, and relevant public website content to Google's Gemini API. Do not include credentials, confidential project information, or sensitive personal data in chat. Google's processing, retention and potential use of content depend on the API service and account terms; see Google's Gemini API terms and Google's privacy policy.

Our application does not save chat transcripts in its database or browser storage. Recent conversation context is held in the open page's memory and sent back to our server with follow-up questions. New chat or reloading/navigating away clears that page's conversation; closing the chat panel alone does not. Clearing the page does not delete information already processed by Google.

To manage usage, the application stores expiring request counts with a keyed hash derived from the connecting IP address, not the raw address. Expired counters are removed when another question is processed. Hosting request logs and backups may have separate retention. The assistant does not access contact enquiries, client data or admin records, and cannot book meetings or submit a project enquiry for you. AI replies can be inaccurate; contact our team to confirm prices, scope and commitments.

Indian data protection framework

This notice is intended to support the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as their provisions become applicable. Their commencement is phased; this notice does not imply that every provision is already in force. Applicable Indian law and any mandatory rights take priority over this notice.

Voice features

English voice input and spoken replies are optional and depend on browser support. The microphone starts only when you select Speak and allow access. Pause or select Stop listening to finish your question; recognized text is sent automatically to the same Gemini chat service described above. You can also type instead. Closing the chat, starting a new chat, leaving the page or switching away stops listening and playback.

Speech recognition is provided by your browser or its speech provider, which may send microphone audio to its servers. Spoken replies use your device or browser speech service, which may process the reply text remotely. Those services have their own privacy and retention terms. LamDrift does not receive or store audio recordings; it receives recognized text as a chat message. Do not dictate confidential information or sensitive personal data.

Using Speak enables spoken replies when supported. You can turn them off, stop playback or replay the latest reply. Voice preferences and conversations are held only in the open page, not saved to browser storage. Voice input uses English recognition and the assistant replies in English, subject to the same LamDrift service-only scope as text chat.